In the last five years we’ve worked with Shangri-La Hotels & Resorts, The Peninsula Hong Kong, Langham Hotels International, Marco Polo Hotels, Worldhotels, Swire Hotels, Thistle Hotels, Guoman Hotels, The Luxe Manor, The Hangzhou Dragon Hotel, The Brook Hotel and The Hong Kong Polytechnic School of Hotel & Tourism Management..

Hospitality has become our focus for two reasons.

First, because of the rapid and continued growth of hospitality, travel and leisure in Greater China. This has created a glut of hotels in major cities with brands that are in need of clear differentiation, both in terms of what they offer and the way they offer it.

Second, because our business model lends itself most appropriately to hotel brands. No other kind of brand has such a varied and long-lasting relationship with the customer: eating, resting, drinking, working, playing, socialising, communicating and celebrating. Our Brand Centered Management model helps hospitality clients integrate a broad set of customer experiences to build and maintain powerful brands over the long-term.

• Click here for a snapshot of the kinds of projects we’ve undertaken for our clients »